Tag Archives: User Adoption

Office 365 User Adoption Podcast: Unlock Classroom Collaboration Potential with Files in Teams and SharePoint

Conversations and instant messaging are only one part of Microsoft Class Teams. Its true power shines through when teachers share their resources with their classes through the File Sharing tabs and SharePoint integration.

Students can immediately access files and resources that their teachers upload and continue learning outside of the classroom.

However, many teachers spend hours uploading and moving files in specific Class Teams. Sound familiar?

Luckily, there’s a much more effective way of managing class resources in Office 365.

Instead of storing your main resources in separate Class Teams, we recommend making use of SharePoint by having a central hub for all of your long-term resources – i.e. the ones your pupils will need over and over again, right the way through the school year.

Not only is this faster for you to manage, but by creating a central SharePoint resource library for each subject, you remove the need to duplicate work while allowing teachers and heads of departments to collaborate when creating valuable learning resources.

“Resources quickly become siloed if you only upload them to individual classes,” Darren Hemming, our Teaching and Learning Consultant says.

Darren is a former teacher of Modern Languages and ICT and is a passionate advocate of blended learning. He has also worked with schools, leading several large-scale learning platform projects for local authorities and for Building Schools for the Future.

“I’ve seen the collaboration and sharing of resources work very well across departments, and even across different schools inside of one multi-academy trust.”

Once this central hub is set up, you no longer have to worry about attaching individual files and folders to individuals Class Teams.

Simply select + to add a tab and then add your SharePoint resource library to the Class Team.



Now, we’re not telling you to avoid sharing anything directly in Class Teams.

Of course, if you have a one-off resource to share with your class on a specific topic, sharing only in Teams instead of SharePoint first makes a lot of sense.

However, creating a central library for your main resources and then adding them to Teams is a much faster, straightforward way of file sharing with your classes.

Office 365 User Adoption: Focus on a Long-Term Plan

You know how much Office 365 could transform your school or academy, but how do you convince the rest of the staff and student body?

Getting everyone on board with a new concept or piece of software is a challenge for all organisations, but by sharing experiences, we can learn from others who have been in our shoes.

That’s why we have created this podcast series, highlighting real-life user adoption stores for SharePoint and Office 365 for Education.

In this episode, we speak to Duncan Thurlow, a Science Teacher and Whole School IT Coordinator at Whitley Bay High School in North Tyneside.



Cloud Design Box Founder Tony Phillips and Darren Hemming, our Operations Manager, find out more about some of the methods Whitley Bay has used to encourage staff and students to embrace the cloud-based service.

“When you introduce anything new, there are always hurdles,” Duncan tells us. “It’s a case of upskilling across the whole school; teachers, admin staff and the pupils.”

Duncan describes how on the first day of the new year, staff attended a training session that outlined some of the basics of Office 365 and SharePoint.

“From day one, we set it as the standard home page, so everyone would hit it on a daily basis. It’s about getting people into the habit of storing documents in the cloud and using the quick links that Cloud Design Box set for the landing page.”


Cloud Design Box

This was followed by a series of drop-in sessions and then a recap workshop in January, where staff could ask questions and explore some of the features in more depth.

“We were careful to set out a strict structure for certain things, such as file storage. For example, we disabled saving to USB sticks in some areas in order to promote the cloud. However, we also gave our staff the freedom to choose how they used it within their specific departments,” Duncan points out.

‘All different, but all equal’ is at the heart of the Whitley Bay ethos:
“It runs throughout our school, from staff to students.”

Duncan believes the key is to discover the hook for each department, whether it’s accessing shared resources outside of school hours for teaching staff, collecting responses quickly on Microsoft Forms for admin staff, or sending out bulletin alerts for the pastoral team.

“Forcing people to move their entire workflow to the cloud only causes frustration, annoyance and – ultimately – resentment. We don’t want that. We want people to use these tools to enhance the learning for our pupils,” he adds.

A long-term approach has been crucial for user adoption at Whitley Bay.

“There has to be a strong sense of commitment with anything you introduce into a school. Be consistent and think about the bigger picture.” Duncan continues.

“Concentrate on one or two things you’d like to achieve in the first twelve months. For us, this was access from home and file collaboration. A slow and steady transition to this feature-rich product receives a much more positive response compared to a rushed, forced move to the cloud.”

If you want to find out more about how Cloud Design Box can help you implement a digital strategy to move to the cloud, visit our website: https://www.clouddesignbox.co.uk/education

Office 365 User Adoption Series: Learning From Experience with Gareth Rose (Episode 2).

We understand that seamless user adoption of Office 365 and SharePoint can prove tricky, with many hurdles to jump before your whole organisation is fully on board.

That’s why we’re creating a series of podcasts focusing on real-life user adoption stories, with schools, academies and businesses just like yours.

The second episode features Tony Phillips, Cloud Design Box Founder, and Gareth Rose, Assistant Headteacher at Notley High School & Braintree Sixth Form.

Gareth’s experience with user adoption in schools is unique as he has already been through the process of rolling out Office 365, Teams, SharePoint and Class Notebook at his former workplace, Dagenham Park Church of England School.

We spoke with Gareth to find out what tools and techniques he is going to reuse when introducing the Microsoft suite to the staff and pupils at Notley High School.



Create champions.

“My first piece of advice is to get people to become champions of the product. Get the RE teacher to understand the value in putting all their class resources online and show the Music teacher how pupils can annotate in OneNote,” Gareth enthuses.

Starting out with small, basic tasks, Gareth got to know the main pain points of departments and the word spread from there.

“You can see the spark in their eyes when you’ve saved them 20 minutes of time using a basic feature of Office 365.”

Give them no choice.

“A very quick win is changing everyone’s home page to the staff or pupil SharePoint. This gets people familiar with the technology and helps them to become comfortable with using it in the future,” Gareth continues.

“Make it so it’s the only way to access some resources, such as the lunchtime duty rota. When people start to see how beneficial it is to have one calendar that is regularly updated, rather than multiple emails with multiple versions, they begin to gain confidence in the system.”

From here, Gareth explains, the word ‘SharePoint’ was being banded around the staffroom and uttered in staff meetings. By getting people to engage with the platform, you can raise their confidence when it comes to moving more activities across to Office 365.

Have an open-door policy.

“Of course, giving people only one choice when accessing certain documents is risky. But, explain to people, if they have any issues, they can come and see you,” he points out.

“At Dagenham Park, I would sit in with teachers on the first few lessons to get them and their pupils properly set up. In a couple of sessions, teachers and students were writing digital notes and recording their voices in French – incredible to see.”

Working with members of staff and pupils in this way also allows you to understand the many ways in which Office 365 and SharePoint can help enhance the teaching and learning experience.

“After this, it’s kind of like a rolling stone,” Gareth highlights.

“I can see a time in the future where all pupils have iPads. We’ve seen schools hand out devices to their students, but without an ecosystem in which they can actually use them in. What we’re building here is an environment where everyone is on board and using the features of Office 365 to their full potential.”

Final, takeaway points from Gareth:

  • Create and identify champions of Office 365 and SharePoint.
  • Get to know ways in which individuals and departments could benefit from using the suite.
  • Change the homepage and make some resources available only on SharePoint.
  • Be prepared to offer support and answer any questions people have.
  • Design an ecosystem in which people can use Office 365.

If you have any questions about user adoption, or how Office 365 and SharePoint could transform your workspace, school or academy, please get in touch with Cloud Design Box today.

Office 365 User Adoption Series: Thomas Deacon Education Trust

Smooth, frictionless user adoption can be tricky.

You’ve decided that Office 365 and SharePoint is right for you. But, there’s the small matter of convincing the rest of your team and getting everyone in your organisation on board.

We’re creating a series of podcasts focusing on real-life user adoption stories, with schools, academies and businesses just like yours.



Our aim is to share and encourage a community resource that will help others who may be struggling with user adoption.

The first episode of this podcast features Tony Phillips, Cloud Design Box Founder, Darren Hemming, our Operations Manager, and Martin Byford-Rew who is the Head of ICT Services at Thomas Deacon Education Trust.

Martin outlines the key challenges he faced when starting to move across to Office 365 and SharePoint, as well as giving some excellent actionable tips on how to roll out the suite across a school, academy or business.

“Our overall vision has been the same throughout the whole process – to move over to the cloud and get everyone to see the value in Office 365 and SharePoint,” Martin tells us.

“However, achieving this has been challenging and we’re still not 100% of the way there. I hope that my experience will help others avoid some of the pitfalls we have fallen down.”

Based in the East Midlands, Thomas Deacon Education Trust is a small but growing organisation with five schools and around 4,000 students. With experience using an on-premise SharePoint solution for several years in one of these schools, Martin has now begun gradually moving everyone over to the cloud. Here’s how he is achieving this:

1. Start at the top.

“We started user adoption from the very top – the board. This involved a very short, concise training session with board members to show them the basic building blocks of Office 365 and SharePoint,” Martin explains.

From there, the ICT team worked their way down the school structure, introducing the technology to each level of the school.

2. Take small, simple steps.

“It’s all about small, quick wins. Teach the ‘ABC’ steps of Office 365 and what you can do with it, instead of overwhelming people with the vast number of features that may not even be useful for them,” he continues.

Martin accomplished this by organising short, 10-minute sessions where he encouraged staff to log in, create and save a file and then share it with a colleague.

“When people see that they can create a document and not physically press save to save a file to OneDrive, they are willing to learn more. Everyone has a memory of the time when they forgot to press save on a document they’ve been working on.”

3. Know your audience.

“There’s no point in presenting a solution to a problem that doesn’t exist. Get to know how your staff work, get to know what their pain points are and offer a resolution from there,” Martin highlights.

“No matter how much training you give someone, if they don’t need to use a feature, they won’t use it.”

By tailoring your training to individuals or small groups of people with a similar job role, you can really get them to understand how the product can help them save time.

Finally, Martin gives some real-life examples of where he has rolled out Office 365 and SharePoint.

1. Parents evening feedback.

Previously, parents would fill out a paper slip, which would then have to be processed and sorted by admin staff. It was a slow process and many parents would forget to complete the forms.

Now, teachers approach parents with an iPad that has four or five questions on. It’s instant feedback and doesn’t require as much time from the admin team.

2. Friday quizzes.

A similar example of how Office 365 and SharePoint has transformed pupils’ learning experiences is with end-of-the-week quizzes.

Again, this was once a paper-based exercise that was time-consuming and unengaging.

Students now answer questions on an iPad or other device and can see their results straight away, as well as compare their progress to their fellow classmates. It gives them an opportunity to take control of their own learning, as well as providing the teacher with insight into how well their class understood the lesson.

Final, takeaway points from Martin on user adoption:

  • Keep training short and concise.
  • Leadership first and work down.
  • Start simple.
  • Solve problems.
  • Tailor for audience.
  • Transformation takes time.