Tag Archives: User Adoption

Helping Microsoft Teams and SharePoint Work Better for your Teachers, School and MAT – Free Webinars and Training

Arbor MIS is partnering with Cloud Design Box to host three free training sessions specially designed for schools, academies and multi academy trusts who are using, or planning to use, Microsoft Teams to deliver blended learning for their students.



Click here to register for any of our three sessions

Arbor MIS works with over 1,250 primary, secondary and special schools in the UK, making it one of the fastest-growing MIS communities in the country. Helping staff accomplish more, work collaboratively and stay connected on the cloud, Arbor works closely with the Department of Education and Local Authorities to provide tools that save schools time and money.

We work with Arbor to help our customers enjoy more flexibility to set work, collaborate and share resources for their classes; their technology and data helps us to provide access to Class Teams, Class Notebook and centralised subject Teams through an easy-to-use class dashboard.

We’re thrilled to offer three sessions that will take place on Teams across two days, from Tuesday 24 to Wednesday 25 November.

Planning Long Term User Adoption of Microsoft Teams in Schools and MATs

The first session, taking place at 10am on the Tuesday will centre around helping schools with user adoption and planning for the long-term.


Planning Long Term User Adoption of Microsoft Teams in Schools and MATs

It’s perfect for you if you have already adopted Teams but need a hand getting students and staff on board and using the technology. We’ll discuss ways in which you can get started, as well as how you can develop a long-term plan to make the most out of the suite of tools.

Cloud Design Box hosted this at the Department for Education’s EdTech Festival earlier in 2020 and it went down well with school leaders and MATs who needed a clear plan of action to succeed with the software.

Blended Learning for Primary Schools with Microsoft Teams

Specifically built for Primary Schools, this webinar will provide you with a solid foundation of using Teams to deliver learning in and outside of the classroom, for example, using Class Notebook to host and online lesson and making the most out of the conversation features in Teams. This session will take place at 3pm on Tuesday 24 November.


Blended Learning for Primary Schools with Microsoft Teams

Centralising Resources and Reducing Teacher Workload using Microsoft Teams

We know this year has been tough on teachers, who have had to quickly increase their workload to provide digital and online resources for their classes.


Centralising Resources and Reducing Teacher Workload using Microsoft Teams

Tuesday afternoon’s session has been developed with overworked teachers in mind, who are struggling with Teams. We’ll show you some time-saving ways that you can centralise and improve your resources with Teams. This session will take place at 1pm on Wednesday 25 November.


All our webinars are open to anyone working within a school, academy or multi-academy trust. To sign up for any of the sessions, please fill out this form with your details and you’ll be send an email invite to join us in November.

Global Insights for Measuring Student Engagement with Microsoft Teams

During these difficult times, blended learning has been critical in providing students with uninterrupted learning. The blended learning approach can provide an effective way of reinforcing face-to-face learning with online resources and interaction.

However, it can be difficult especially with students working remotely and it is a challenge for the school to identify students who are not engaging well. Microsoft Teams Insights can help in providing detailed information on student engagement.

In these video guides, we take you through adding the insights tab to Class Teams and how to use it to track student usage, assessment trends, digital activity and much more.

In the first video, we look at new global insights app to measure student engagement across all class teams.



In the video below, we look at a more detailed view of the class breakdown and some custom analytics that we can also add into your tenancy.



You can find out more information on Cloud Design Box and how we can help your school get the most out of Microsoft Teams on our website.

Office 365 User Adoption Episode 11: Supporting Students with SEN and EAL with Office 365

In this podcast, we spoke with James Emmet, Network Manager at Engineering UTC North Lincolnshire about how they use features in Office 365 to support students with Special Education Needs (SEN) and English as an Additional Language (EAL).




Listen on Spotify

“We have a high number of students who are EAL, SEN, dyslexic and have low reading ages. I passionately believe that – when used in the right way – ICT is one of the most crucial tools to help these students with their learning,” James tells us.

“Our school’s main intake starts from Year 9, so it’s not long after they start before, we have to start prepping them for their GCSEs. Office 365 and key tools like Immersive Reader are essential for helping these students to learn.”

Immersive Reader is a free tool built into many of the Microsoft Products, including Microsoft Word.

“Using Immersive Reader, students can change the style and appearance of the text to help with reading comprehension,” James explains.

“For example, you can change the font, text size, text spacing and even create a virtual coloured overlay.”

Meanwhile, Picture Dictionary, the Translate tool and Read Aloud are particularly handy for supporting EAL students.

Picture Dictionary allows students to select a word they may not understand and view an explainer image, while Read Aloud turns the text on the page into speech for the student to listen to.

Both of these, combined with the Translate tool, are invaluable when it comes to improving reading comprehension in the classroom.

“We have found that Immersive Reader is being used by all of our students, not only those with EAL and SEN. In fact, one of our GCSE students who is predicted a level 7 in English regularly uses Immersive Reader to break down texts and closely analyse them,” James adds.

Immersive Reader also enables students to highlight word types, such as nouns and verbs, as well as break sentences down into syllables, which both students and their teachers have found useful for English and language-focused subjects.

“Because Immersive Reader is already built into many of the Microsoft products, we have not had to spend any extra time rolling it out into classrooms,” he tells us.

“It’s really taken off in our school. For example, we demonstrated the tool to one student and by the next lesson, the rest of their class were using it.”

The great thing about Office 365 and Immersive Reader is that it works on any connected device. Of course, this capability is more important than ever before as we see many children learning from home.

“We love the fact that Office 365 can be accessed via multiple devices and actively encourage our students to use their own devices or one from our bank of iPads. It gives their learning an extra boost.”

To find out more about Office 365 for Education, get in touch with a member of our team today.

Office 365 User Adoption Episode 8: School Leadership with Microsoft Teams

We’ve spoken a lot on this blog and in our podcast about how Microsoft Teams and SharePoint transforms the classroom, from sharing class resources with pupils to improving student engagement with Digital Ink and Class Notebook.

However, there are also many opportunities to use these tools to drive School Leadership Teams.

We spoke with Gareth Rose, Assistant Headteacher of Notley High School & Braintree Sixth Form to see how their School Leadership Teams, Heads of Faculty and Subject Leaders use Microsoft Teams and SharePoint.



“SharePoint is a brilliant tool for sharing files. And, while it has a lot of collaboration tools within it, we find Microsoft Teams the easiest way to co-author documents used and created by the School Leadership Teams (SLT),” explains Gareth.

“We have five core Teams: one for SLT, one for the admins who support SLT, a data admin team and a pastoral middle leadership team that includes SLT and the Heads of Houses.”

A Team acts as a central hub for collaboration – a place where you can talk with Team members, share and co-author files and keep meeting minutes all in one place.

“To keep everything connected with our SharePoint site, Cloud Design Box has set it up so that users can access the relevant Teams from their SharePoint mega menu.”

School Leadership Teams Heads of Faculty and Subject Leaders use Microsoft Teams and SharePoint

Within each Team, Notley High School has private channels where only specific people can access files and conversations. Private channels in Teams can be controversial as many believe you should simply set up a new Team if a private channel is required.

But, as Gareth explains, it’s a structure that has really worked for them:

“If we set up a new Team every time we need a private channel, we’d have far too many Teams with them all linking off in different directions. With our structure, everyone can access, view and edit the files applicable to them.”

To further simplify processes, Gareth has maintained one rule: SharePoint is for sharing finalised documents and Teams is for collaborating on WIP files.

“All the work-in-progress documents are stored within their corresponding Teams, where they can be accessed and edited by the right people. It’s only when they’re finished that they can be released into SharePoint,” he tells us.

“We have a one version policy – if the file is being worked on, it’s in Teams, and if the file is finalised, it’s in SharePoint.”

It’s easy to see why Notley High has chosen this method of working. This is a great example of Office 365, SharePoint and Teams adoption that shows how the products can be used by the school leadership to work together more dynamically, keeping everyone on the same page and everything in one place, without having to waste time copied into unnecessary emails.


Watch the full Office 365 User Adoption podcast on School Leadership with Microsoft Teams on our YouTube Channel.

Meanwhile, if you would like to discuss adopting SharePoint, Office 365 or Microsoft Teams for your school or multi-academy trust, speak with a member of our team today.


Cloud Design Box

Office 365 User Adoption Podcast Episode 7 – Unlock Classroom Collaboration Potential with Files in Teams and SharePoint

Conversations and instant messaging are only one part of Microsoft Class Teams. Its true power shines through when teachers share their resources with their classes through the File Sharing tabs and SharePoint integration.

Students can immediately access files and resources that their teachers upload and continue learning outside of the classroom.

However, many teachers spend hours uploading and moving files in specific Class Teams. Sound familiar?

Luckily, there’s a much more effective way of managing class resources in Office 365.

Instead of storing your main resources in separate Class Teams, we recommend making use of SharePoint by having a central hub for all of your long-term resources – i.e. the ones your pupils will need over and over again, right the way through the school year.

Not only is this faster for you to manage, but by creating a central SharePoint resource library for each subject, you remove the need to duplicate work while allowing teachers and heads of departments to collaborate when creating valuable learning resources.

“Resources quickly become siloed if you only upload them to individual classes,” Darren Hemming, our Teaching and Learning Consultant says.

Darren is a former teacher of Modern Languages and ICT and is a passionate advocate of blended learning. He has also worked with schools, leading several large-scale learning platform projects for local authorities and for Building Schools for the Future.

“I’ve seen the collaboration and sharing of resources work very well across departments, and even across different schools inside of one multi-academy trust.”

Once this central hub is set up, you no longer have to worry about attaching individual files and folders to individuals Class Teams.

Simply select + to add a tab and then add your SharePoint resource library to the Class Team.



Now, we’re not telling you to avoid sharing anything directly in Class Teams.

Of course, if you have a one-off resource to share with your class on a specific topic, sharing only in Teams instead of SharePoint first makes a lot of sense.

However, creating a central library for your main resources and then adding them to Teams is a much faster, straightforward way of file sharing with your classes.

Office 365 User Adoption Podcast Episode 4 – Focus on a Long-Term Plan

You know how much Office 365 could transform your school or academy, but how do you convince the rest of the staff and student body?

Getting everyone on board with a new concept or piece of software is a challenge for all organisations, but by sharing experiences, we can learn from others who have been in our shoes.

That’s why we have created this podcast series, highlighting real-life user adoption stores for SharePoint and Office 365 for Education.

In this episode, we speak to Duncan Thurlow, a Science Teacher and Whole School IT Coordinator at Whitley Bay High School in North Tyneside.



Cloud Design Box Founder Tony Phillips and Darren Hemming, our Operations Manager, find out more about some of the methods Whitley Bay has used to encourage staff and students to embrace the cloud-based service.

“When you introduce anything new, there are always hurdles,” Duncan tells us. “It’s a case of upskilling across the whole school; teachers, admin staff and the pupils.”

Duncan describes how on the first day of the new year, staff attended a training session that outlined some of the basics of Office 365 and SharePoint.

“From day one, we set it as the standard home page, so everyone would hit it on a daily basis. It’s about getting people into the habit of storing documents in the cloud and using the quick links that Cloud Design Box set for the landing page.”


Cloud Design Box

This was followed by a series of drop-in sessions and then a recap workshop in January, where staff could ask questions and explore some of the features in more depth.

“We were careful to set out a strict structure for certain things, such as file storage. For example, we disabled saving to USB sticks in some areas in order to promote the cloud. However, we also gave our staff the freedom to choose how they used it within their specific departments,” Duncan points out.

‘All different, but all equal’ is at the heart of the Whitley Bay ethos:
“It runs throughout our school, from staff to students.”

Duncan believes the key is to discover the hook for each department, whether it’s accessing shared resources outside of school hours for teaching staff, collecting responses quickly on Microsoft Forms for admin staff, or sending out bulletin alerts for the pastoral team.

“Forcing people to move their entire workflow to the cloud only causes frustration, annoyance and – ultimately – resentment. We don’t want that. We want people to use these tools to enhance the learning for our pupils,” he adds.

A long-term approach has been crucial for user adoption at Whitley Bay.

“There has to be a strong sense of commitment with anything you introduce into a school. Be consistent and think about the bigger picture.” Duncan continues.

“Concentrate on one or two things you’d like to achieve in the first twelve months. For us, this was access from home and file collaboration. A slow and steady transition to this feature-rich product receives a much more positive response compared to a rushed, forced move to the cloud.”

If you want to find out more about how Cloud Design Box can help you implement a digital strategy to move to the cloud, visit our website: https://www.clouddesignbox.co.uk/education

Office 365 User Adoption Podcast Episode 2 – Learning From Experience with Gareth Rose.

We understand that seamless user adoption of Office 365 and SharePoint can prove tricky, with many hurdles to jump before your whole organisation is fully on board.

That’s why we’re creating a series of podcasts focusing on real-life user adoption stories, with schools, academies and businesses just like yours.

The second episode features Tony Phillips, Cloud Design Box Founder, and Gareth Rose, Assistant Headteacher at Notley High School & Braintree Sixth Form.

Gareth’s experience with user adoption in schools is unique as he has already been through the process of rolling out Office 365, Teams, SharePoint and Class Notebook at his former workplace, Dagenham Park Church of England School.

We spoke with Gareth to find out what tools and techniques he is going to reuse when introducing the Microsoft suite to the staff and pupils at Notley High School.



Create champions.

“My first piece of advice is to get people to become champions of the product. Get the RE teacher to understand the value in putting all their class resources online and show the Music teacher how pupils can annotate in OneNote,” Gareth enthuses.

Starting out with small, basic tasks, Gareth got to know the main pain points of departments and the word spread from there.

“You can see the spark in their eyes when you’ve saved them 20 minutes of time using a basic feature of Office 365.”

Give them no choice.

“A very quick win is changing everyone’s home page to the staff or pupil SharePoint. This gets people familiar with the technology and helps them to become comfortable with using it in the future,” Gareth continues.

“Make it so it’s the only way to access some resources, such as the lunchtime duty rota. When people start to see how beneficial it is to have one calendar that is regularly updated, rather than multiple emails with multiple versions, they begin to gain confidence in the system.”

From here, Gareth explains, the word ‘SharePoint’ was being banded around the staffroom and uttered in staff meetings. By getting people to engage with the platform, you can raise their confidence when it comes to moving more activities across to Office 365.

Have an open-door policy.

“Of course, giving people only one choice when accessing certain documents is risky. But, explain to people, if they have any issues, they can come and see you,” he points out.

“At Dagenham Park, I would sit in with teachers on the first few lessons to get them and their pupils properly set up. In a couple of sessions, teachers and students were writing digital notes and recording their voices in French – incredible to see.”

Working with members of staff and pupils in this way also allows you to understand the many ways in which Office 365 and SharePoint can help enhance the teaching and learning experience.

“After this, it’s kind of like a rolling stone,” Gareth highlights.

“I can see a time in the future where all pupils have iPads. We’ve seen schools hand out devices to their students, but without an ecosystem in which they can actually use them in. What we’re building here is an environment where everyone is on board and using the features of Office 365 to their full potential.”

Final, takeaway points from Gareth:

  • Create and identify champions of Office 365 and SharePoint.
  • Get to know ways in which individuals and departments could benefit from using the suite.
  • Change the homepage and make some resources available only on SharePoint.
  • Be prepared to offer support and answer any questions people have.
  • Design an ecosystem in which people can use Office 365.

If you have any questions about user adoption, or how Office 365 and SharePoint could transform your workspace, school or academy, please get in touch with Cloud Design Box today.

Office 365 User Adoption Podcast Episode 1 – Thomas Deacon Education Trust

Smooth, frictionless user adoption can be tricky.

You’ve decided that Office 365 and SharePoint is right for you. But, there’s the small matter of convincing the rest of your team and getting everyone in your organisation on board.

We’re creating a series of podcasts focusing on real-life user adoption stories, with schools, academies and businesses just like yours.



Our aim is to share and encourage a community resource that will help others who may be struggling with user adoption.

The first episode of this podcast features Tony Phillips, Cloud Design Box Founder, Darren Hemming, our Operations Manager, and Martin Byford-Rew who is the Head of ICT Services at Thomas Deacon Education Trust.

Martin outlines the key challenges he faced when starting to move across to Office 365 and SharePoint, as well as giving some excellent actionable tips on how to roll out the suite across a school, academy or business.

“Our overall vision has been the same throughout the whole process – to move over to the cloud and get everyone to see the value in Office 365 and SharePoint,” Martin tells us.

“However, achieving this has been challenging and we’re still not 100% of the way there. I hope that my experience will help others avoid some of the pitfalls we have fallen down.”

Based in the East Midlands, Thomas Deacon Education Trust is a small but growing organisation with five schools and around 4,000 students. With experience using an on-premise SharePoint solution for several years in one of these schools, Martin has now begun gradually moving everyone over to the cloud. Here’s how he is achieving this:

1. Start at the top.

“We started user adoption from the very top – the board. This involved a very short, concise training session with board members to show them the basic building blocks of Office 365 and SharePoint,” Martin explains.

From there, the ICT team worked their way down the school structure, introducing the technology to each level of the school.

2. Take small, simple steps.

“It’s all about small, quick wins. Teach the ‘ABC’ steps of Office 365 and what you can do with it, instead of overwhelming people with the vast number of features that may not even be useful for them,” he continues.

Martin accomplished this by organising short, 10-minute sessions where he encouraged staff to log in, create and save a file and then share it with a colleague.

“When people see that they can create a document and not physically press save to save a file to OneDrive, they are willing to learn more. Everyone has a memory of the time when they forgot to press save on a document they’ve been working on.”

3. Know your audience.

“There’s no point in presenting a solution to a problem that doesn’t exist. Get to know how your staff work, get to know what their pain points are and offer a resolution from there,” Martin highlights.

“No matter how much training you give someone, if they don’t need to use a feature, they won’t use it.”

By tailoring your training to individuals or small groups of people with a similar job role, you can really get them to understand how the product can help them save time.

Finally, Martin gives some real-life examples of where he has rolled out Office 365 and SharePoint.

1. Parents evening feedback.

Previously, parents would fill out a paper slip, which would then have to be processed and sorted by admin staff. It was a slow process and many parents would forget to complete the forms.

Now, teachers approach parents with an iPad that has four or five questions on. It’s instant feedback and doesn’t require as much time from the admin team.

2. Friday quizzes.

A similar example of how Office 365 and SharePoint has transformed pupils’ learning experiences is with end-of-the-week quizzes.

Again, this was once a paper-based exercise that was time-consuming and unengaging.

Students now answer questions on an iPad or other device and can see their results straight away, as well as compare their progress to their fellow classmates. It gives them an opportunity to take control of their own learning, as well as providing the teacher with insight into how well their class understood the lesson.

Final, takeaway points from Martin on user adoption:

  • Keep training short and concise.
  • Leadership first and work down.
  • Start simple.
  • Solve problems.
  • Tailor for audience.
  • Transformation takes time.