Tag Archives: MATs

How to Get Everyone in Your School Confidently Using Microsoft Teams – A Guide to Long-Term User Adoption for Schools

The main challenge schools, academies and multi academy trusts face when rolling out a new technology or platform is user adoption.

Typically, a core group of tech-savvy teachers and staff embrace the new technology, while others are left behind.

This results in various, separate solutions being used within the school, with learning resources scattered across different places and servers and – ultimately – your school not making the most of the technology it has invested in.

But the key reason for this isn’t usually the platform or technology itself. Instead, it’s a lack of a clear, long-term plan and strategy.

Switching to a brand-new technology isn’t easy; it’s a significant change for all involved. But we must make sure that we bring everyone along together on the journey to ensure higher user adoption and avoid leaving anyone behind.

Of course, a further problem has also been born in 2020. Covid-19.



Many schools were forced to adopt tools like Microsoft Teams and SharePoint for short-term gains due to school closures and remote teaching.

While this placed a plaster over the problem and gave students the short-term support they needed to learn from home temporarily, the rushed approach didn’t take into consideration the potential long-term impact of the technology.

We now need to take a step back and think about a long-term strategy so that the technology you’ve invested in serves your staff and students for years to come.

Moving to the cloud isn’t brand new for 2020. Schools have been adopting Teams and SharePoint to reap the benefits of centralised resources, lower server costs and enhanced learning for years.

Whether you already have Teams and SharePoint, or if you’re new to cloud-based learning, now is the time to implement a long-term strategy for your new technology. And here’s how you can do that.

  • Communicate your vision to the school.
  • Give key people ownership over the project.
  • Set a long-term plan.
  • Set milestones and key dates.
  • Deliver hands-on training.
  • Measure your success and resolve issues.
  • Adjust, adapt and adopt.

The User Adoption Journey

Communicate your vision to the school.

Introduce the new technology to your staff to let them know what your vision is and what the new way of working will look like.

It’s crucial to outline your key reasons for switching to the new technology by explaining clearly the benefits to the school, to staff and to students. Weaving it into your school ethos and culture further strengthens your argument and helps to get more people on board with the idea.

Three things to keep in mind when communicating your vision:

  • What does the new reality look like?
  • What are the benefits to the school?
  • How does this fit in with the school ethos and culture?

Here’s an example of how a school has tied in their new technology with their school ethos:

School Vision

Give key people ownership over the project.

Select a group of champions who work with you on the project to help with the planning stage and drive user adoption within their department.

This stage is important because having representatives from each area of the school not only enables them to have a sense of ownership over the product but also encourages other staff members to use the technology as it rolls out.

A typical project team might look like this:

Project Team:

  • Curriculum representatives for Teaching and Learning.
  • MIS Manager.
  • Head of Digital Strategy.
  • IT Support Team.

What do they do:

  • Plan and own product.
  • Showcase benefits to staff.
  • Provide training support.

Department Champions:

  • Curriculum Lead from each department.

What do they do:

  • Drive usage in their departments.
  • Showcase benefits.
  • Provide cascaded training.

Set a long-term plan.

The planning stages are vital to save time, money and ensure the new technology works well for everyone who will be using it.

Use spreadsheets to map out what you need the software to do for your school.

For SharePoint, a central space is essential to avoid unnecessary duplication of work and files, scattered resources and information siloes.

It’s easy to fall into the habit of everyone creating their own sites, with no central governance, and we’ve found this has been a common problem for schools who were compelled to rush adoption as a response to coronavirus.

If this sounds like you, don’t panic. Now is your chance to get everything in order and avoid more work in the future.

The key concept to keep in mind when planning is to think about the long term and how you can scale up your use of this technology year after year.

Here is an example of how a simple plan for SharePoint for schools might look like:

SharePoint home page.

Whether you’re a member of staff or a student, you can access published news and information about the school here.

Communication sites.

Sites for publishing information to large groups of people. Content is there to be consumed, rather than co-authored – for example, staff briefings, library services and policy documents.

Non-curriculum teams.

Secure areas only accessible to small groups of people who need access. For example, finance and administration .

It’s essential to keep this a flat, simple structure that is easy to scale up.

Subject sites.

All of your long-term resources are stored here. It’s a central place that has resources stored so they can be used year after year.

There’s a tendency to use Class Teams for this, which works for one academic year, but as soon as that ends, teachers need to duplicate all the content to another Class Team.

Storing all resources in SharePoint not only reduces the duplication of work, but also unlocks further opportunities. Departments can share resources, co-author documents and Heads of Departments can check the quality of the learning resources.

Teams.

Used for collaborating and communicating with other people. For example, department groups, the finance team and Class Teams.

One crucial thing to remember is you don’t have to get it right first time. It’s a process, and by listening to feedback, you’re able to build a solution that works for everyone in your school.

SharePoint education megamenu

Set milestones and key dates.

User adoption doesn’t happen overnight. There’s no quick fix, and it’s an ongoing process.

Break up your long-term plan into milestones, helping users have something to aim for, as well as to celebrate progress.

For example, it could be that you set your file servers to read-only by a specific date, allowing staff to have a deadline for when they need to move their resources to the cloud.

Three things to remember when setting milestones:

  • Be realistic – it’s not going to happen overnight.
  • Be flexible – milestones can be pushed back or brought forward, depending on your school and staff.
  • Get feedback – listen to your users and adapt your approach.

Deliver hands-on training.

Support staff by delivering quality, hands-on training.

Avoid one huge webinar presentation and get people involved using the software.

Deliver training to small groups, not everyone at once. Think about how you’d teach a lesson to students.

Split up teaching and non-teaching staff to tailor the sessions as much as possible to the audience. Teaching staff need to know about some features that non-teaching staff won’t use – for example, Assignments in Teams.

Grouping by ability helps to make sure no one gets left behind, and you’re not training staff on tools and features they’re already confident using.

Three things to keep in mind when delivering training:

  • Don’t train once and stop there, refreshers might be needed.
  • Be open to feedback and adapt your process.
  • Do your students need training too?

If you’re stuck on where to get started with training, we have some free training videos that are specifically geared towards schools.

Measure your success and resolve issues.

Evaluate your progress and measure user adoption as you move through your plan.

You can do this by getting feedback from staff and regularly talking to your champions to spot any barriers and challenges users are facing.

Microsoft Forms is a great way to do this. You can create a quick survey to see what areas you need to improve on. And, with Microsoft Teams , you can see who is using the software and – more crucially – who isn’t.

Three areas to monitor when you measure user adoption:

  • The key challenges people are facing.
  • The features that aren’t being used by staff.
  • The staff/departments who aren’t using the software.

At Cloud Design Box, we have our own analytic dashboard to help keep track of teacher user adoption with Teams assignments.

Cloud Design Box Teams Insights

Adjust, adapt and adopt.

Once you have collected feedback and data showing your user adoption progress, it’s essential to adjust and adapt your process to suit your school’s needs.

This is different for every school, but for example, it might be that you need to adjust training to suit the ability of your staff, or, alternatively, focus on a specific area where a large percentage of staff are struggling.

Three keys things to keep in mind when adjusting your process:

  • Be realistic.
  • Don’t be afraid to go back.
  • Keep checking user adoption and adapt accordingly.

User Adoption Cycle

By staying realistic, setting clear goals and adjusting your process, you’ll be able to get everyone on board with your new technology.

Do you need help with user adoption or a Teams solution that helps save teacher time? Contact us for a chat:

Email: info@clouddesignbox.co.uk
Website: https://www.clouddesignbox.co.uk/contact
Telephone: 01482 688890

Global Insights for Measuring Student Engagement with Microsoft Teams

During these difficult times, blended learning has been critical in providing students with uninterrupted learning. The blended learning approach can provide an effective way of reinforcing face-to-face learning with online resources and interaction.

However, it can be difficult especially with students working remotely and it is a challenge for the school to identify students who are not engaging well. Microsoft Teams Insights can help in providing detailed information on student engagement.

In these video guides, we take you through adding the insights tab to Class Teams and how to use it to track student usage, assessment trends, digital activity and much more.

In the first video, we look at new global insights app to measure student engagement across all class teams.



In the video below, we look at a more detailed view of the class breakdown and some custom analytics that we can also add into your tenancy.



You can find out more information on Cloud Design Box and how we can help your school get the most out of Microsoft Teams on our website.

Class Team Cheat Sheet for Teachers

Are you new to Teams or not quite sure about the right places to do things?

We have created a simple overview below for some of your key educator actions!

Class Teams Cheat Sheet

1. Posts

Have group discussions, video calls and praise students. Great for communicating with your class.

2. Files

Individual student work folders for any work that requires constant feedback between student and teacher throughout the academic year (e.g. class work or coursework).

3. Class Notebook

A student exercise book. Each student has their own section and can create pages with content (just like a real-life exercise book). The teacher can see all students section and can virtually stick their head over the student’s shoulder to see what they have written in their exercise book. There is also a content library for the teacher to add notes.

4. Assignments

Set assessed work, hand out work to students, collect submissions and mark.

5. Grades

This is a grade book linked to the assignments. See all the assignments set throughout an academic year or all the assignments set for an individual student throughout the academic year.

6. Long term resources

Access long term student facing resources in your centralised resource bank. Saves time by not having to upload your resources into each class that you teach and share resources with your department. Department heads can check on the quality of these centralised resources.

7. Insights (optional – add as tab)

Measure student engagement with statistics.

8. Breakout Groups (optional – add as channels)

Create breakout groups so students can work together on projects. These can be private channels on visible by the students added or open to the whole class.

Additional functionality

Please note that the student folders and long term resource tab is a feature provided by Cloud Design Box to help save teachers time and make it easier to work in Class Teams automated from MIS (SIS) data. You can contact us here.

Office 365 User Adoption Episode 8: School Leadership with Microsoft Teams

We’ve spoken a lot on this blog and in our podcast about how Microsoft Teams and SharePoint transforms the classroom, from sharing class resources with pupils to improving student engagement with Digital Ink and Class Notebook.

However, there are also many opportunities to use these tools to drive School Leadership Teams.

We spoke with Gareth Rose, Assistant Headteacher of Notley High School & Braintree Sixth Form to see how their School Leadership Teams, Heads of Faculty and Subject Leaders use Microsoft Teams and SharePoint.



“SharePoint is a brilliant tool for sharing files. And, while it has a lot of collaboration tools within it, we find Microsoft Teams the easiest way to co-author documents used and created by the School Leadership Teams (SLT),” explains Gareth.

“We have five core Teams: one for SLT, one for the admins who support SLT, a data admin team and a pastoral middle leadership team that includes SLT and the Heads of Houses.”

A Team acts as a central hub for collaboration – a place where you can talk with Team members, share and co-author files and keep meeting minutes all in one place.

“To keep everything connected with our SharePoint site, Cloud Design Box has set it up so that users can access the relevant Teams from their SharePoint mega menu.”

School Leadership Teams Heads of Faculty and Subject Leaders use Microsoft Teams and SharePoint

Within each Team, Notley High School has private channels where only specific people can access files and conversations. Private channels in Teams can be controversial as many believe you should simply set up a new Team if a private channel is required.

But, as Gareth explains, it’s a structure that has really worked for them:

“If we set up a new Team every time we need a private channel, we’d have far too many Teams with them all linking off in different directions. With our structure, everyone can access, view and edit the files applicable to them.”

To further simplify processes, Gareth has maintained one rule: SharePoint is for sharing finalised documents and Teams is for collaborating on WIP files.

“All the work-in-progress documents are stored within their corresponding Teams, where they can be accessed and edited by the right people. It’s only when they’re finished that they can be released into SharePoint,” he tells us.

“We have a one version policy – if the file is being worked on, it’s in Teams, and if the file is finalised, it’s in SharePoint.”

It’s easy to see why Notley High has chosen this method of working. This is a great example of Office 365, SharePoint and Teams adoption that shows how the products can be used by the school leadership to work together more dynamically, keeping everyone on the same page and everything in one place, without having to waste time copied into unnecessary emails.


Watch the full Office 365 User Adoption podcast on School Leadership with Microsoft Teams on our YouTube Channel.

Meanwhile, if you would like to discuss adopting SharePoint, Office 365 or Microsoft Teams for your school or multi-academy trust, speak with a member of our team today.


Cloud Design Box

Class Teams Activation

All Class Teams provisioned by Microsoft School Data Sync are now deactivated for students. This means the students can only access the team once the teacher has pressed the activate button.

Activate Class Team

Monitored Conversations

One huge benefit is that students cannot have conversations in the team until it becomes activated. When hundreds of teams are created for each school every academic year, it’s hard to monitor all of them. With this new setting, teachers only have to monitor the conversations in teams that they have activated.

Prepare Class Teams in Advance

The activation step allows teachers to prepare content in the team before it goes live to students. Prepare your class notebook and assignments in advance before activating it at the start of term.

How to Activate the Team

It’s really simple, just click the “Activate” button shown below and confirm. Students will then have instant access to the team.

Activation

If you need help automating Microsoft Teams from MIS data and getting good user adoption in the classroom, contact us at Cloud Design Box.