Tag Archives: courses

Microsoft 365 user adoption tips from a large multi academy trust (MAT)

In this second podcast episode with Bridge Academy Trust (BAT), we discuss user adoption tips with Mark Fuller, IT Director and how he is supporting 12 schools to embrace the tools in Microsoft 365.



Bridge Academy Trust is a large MAT made up of four secondary schools and eight primary schools. In 2021, the Trust worked with Cloud Design Box and its partners to merge ten different Microsoft 365 tenants and roll out SharePoint and Teams to each school in the trust.

You can read the details about this merge and migration project in this blog post.

One of the key challenges when rolling out Microsoft 365 across BAT was that each school was at a very different stage in terms of blended learning.

“Some of our secondary schools were already using the full suite of tools in Microsoft for teaching and learning. Meanwhile, other schools were only using it for email and storing some files in OneDrive,” Mark explains.

“We also had a school using G Suite that we needed to migrate across and support them in using brand new blended learning tools.”

Mark describes his approach when it came to encouraging user adoption of Cloud Box in each school.

His first quick win is to set the school’s SharePoint intranet as the default homepage:

“This way, I’ve won half the battle because they’re already using it. The page contains links the staff will find useful – timetables, web applications, finance forms, HR forms, policies etc,” Mark tells us.

“When they open their computers, it’s the first thing they see – they haven’t got to start typing out the URL. It just makes navigation so much easier.”

As they roll out, Mark is working with each school to introduce them to SharePoint and Teams and support them with user adoption.

“I speak to staff and give them a brief demo of what SharePoint and Teams can do. I do live webinars and drop-in sessions using Microsoft Teams and record them so staff can watch later if they miss the live events,” he continues.

“I have also created a training site within SharePoint for staff to access. This not only has my own resources on there, but I have links to the courses created by Cloud Design Box and Microsoft. There’s no point in me re-creating what has already been done and they have saved me so much time.”

Access our free training videos here.

Mark points out that it’s important to recognise that each school, even if they are in the same trust, has very different needs and will use Microsoft 365 in different ways:

“It’s important we work with schools to create something that they will use, rather than telling them exactly how to use it. This has worked well, and we’ve had schools ask for all sorts of things, like a place to store all exam information and a site dedicated to assemblies,” Mark enthuses.

Lastly, Mark has made himself available to answer questions for any school that needs it:

“It can be a bit of information overload for some staff, so alongside the training and drop-in sessions, I have made myself available to answer questions from schools.”

If you would like to find out more about our Cloud Box platform and how we can help improve communication and collaboration in your school or MAT, book a free demo today.  

End of Year Rollover Process in Microsoft School Data Sync

Lots of new and exciting features are coming to Microsoft Teams this summer, so get ready for the new academic year in advance and resolve any issues before the students are back.

I’m beginning the process of rolling over the academic year at many schools this month using Microsoft School Data Sync with the Cloud Design Box team. We have come across a few issues along the way. For the administrators out there trying to complete this process on their own, we thought it would be great to share our experience in the form of this video guide taking you through the process.



Before you begin the process, talk to SLT and teachers about the preferred clean-up options.

Expire All Classes

Adds a prefix to the start of the class name in this format: EXPMMYY. If you already prefix your classes with the academic year then there isn’t any reason to run this option.

Archive All Classes (recommended)

Archive makes the Team read-only. Teachers can restore a Team for a class and it will work as it did before. We recommend selecting this option so that teachers don’t have a long list of classes in the new academic year. If you have a course which lasts for two years, teachers can restore the class from the previous year and continue to use it; but it will no longer be updated with live MIS data.

Remove Students from All Classes

This removes students from class notebooks and all student data from assignments. This is non-reversible and therefore we do not recommend this choice.

A few issues to be aware of (which we cover in the video above):

  • Some classes will fail to clean-up – you will have to do these manually.
  • You may need to refresh the profile page if you get stuck on an error when starting the new term.
  • Occasionally a clean-up process may get stuck processing forever. If it lasts longer than 24 hours, log a support call with the Microsoft Education team.

We hope this video helps you out. Please feel free to share your comments, wins and frustrations with the process in the comments below!