Category Archives: Teams

How to Find and Restore Missing (Deleted) Microsoft Teams

Missing Class Team? It may have been deleted, here is a guide on how to restore a deleted Team!

A Team consists of an Office 365 groups, SharePoint site and a Microsoft Team. There are many ways to restore these deleted components but if you want to quickly restore the entire Team, follow the steps below:



Login as an Office 365 global admin (or delegated admin role), open the exchange admin centre (the link to this is on the left side of the main Office 365 admin centre).

Go to “Groups” under the “recipient” menu heading.

Groups in the exchange admin center

If you have more than 500 teams, click the “Get All Results” option and wait for the groups to finish enumerating.

Get All Results

Sort the groups by status to see the deleted Teams easily. Select the Team to restore and “Click here to restore”.

restore deleted class team

Confirm when prompted to restore the team.

Confirm restore class team

A few minutes later, the Team will be back!

Class Team

Global Insights for Measuring Student Engagement with Microsoft Teams

During these difficult times, blended learning has been critical in providing students with uninterrupted learning. The blended learning approach can provide an effective way of reinforcing face-to-face learning with online resources and interaction.

However, it can be difficult especially with students working remotely and it is a challenge for the school to identify students who are not engaging well. Microsoft Teams Insights can help in providing detailed information on student engagement.

In these video guides, we take you through adding the insights tab to Class Teams and how to use it to track student usage, assessment trends, digital activity and much more.

In the first video, we look at new global insights app to measure student engagement across all class teams.



In the video below, we look at a more detailed view of the class breakdown and some custom analytics that we can also add into your tenancy.



You can find out more information on Cloud Design Box and how we can help your school get the most out of Microsoft Teams on our website.

Setting Team Policies for Safeguarding in Education

Before you start to use Teams in school, it is important to consider setting policies for safeguarding to promote the welfare of children and protect them from harm.

Each school must consider their own policies because one size does not fit all. For example, some schools might be comfortable with students direct messaging teachers for help while others will want this communication in a more open space. The school’s behaviour policy should also be taken into consideration. It is therefore important for IT to involve the safeguarding officer when planning out which policies to apply to users.

Microsoft have made it easier to assign policies to users (this was previously done through PowerShell and still is for some policies – see our previous PowerShell post).

Teams Admin Center

We recommend you create a custom policy for both staff and students. Staff will need changes to the policies too otherwise they won’t be able to do things like delete student messages in Teams (see our previous PowerShell post).



It is also important to remember that there isn’t a single policy to manage teams, it is broken up into:

  • Meeting Policies
  • Live Event Policies
  • Messaging Policies
  • Permission Policies (PowerShell applied only)
  • Emergency Policies (PowerShell applied only)
  • Voice Routing Policies
  • Call Park Policies
  • Calling Policies
  • Caller ID Policies (PowerShell applied only)

For each of these policy types, you will find a Global (Org-wide default) policy which will apply to everyone. Any changes to that policy will apply to everyone automatically.

Create a new policy

Create a new policy and give it a name using the “Add” button.

Create Policy

New messaging policy

Apply the policy to a group

Click on the “Group policy assignment” tab (if it’s not visible refer to our PowerShell post).

Group policy assignment tab

Click “Add group”.

Add Group Button

Search for a group and then select a policy before clicking “Apply”.

Apply Teams Policy to Group

This is much easier and quicker than running PowerShell scripts, we hope you find that useful!

Class Team Cheat Sheet for Teachers

Are you new to Teams or not quite sure about the right places to do things?

We have created a simple overview below for some of your key educator actions!

Class Teams Cheat Sheet

1. Posts

Have group discussions, video calls and praise students. Great for communicating with your class.

2. Files

Individual student work folders for any work that requires constant feedback between student and teacher throughout the academic year (e.g. class work or coursework).

3. Class Notebook

A student exercise book. Each student has their own section and can create pages with content (just like a real-life exercise book). The teacher can see all students section and can virtually stick their head over the student’s shoulder to see what they have written in their exercise book. There is also a content library for the teacher to add notes.

4. Assignments

Set assessed work, hand out work to students, collect submissions and mark.

5. Grades

This is a grade book linked to the assignments. See all the assignments set throughout an academic year or all the assignments set for an individual student throughout the academic year.

6. Long term resources

Access long term student facing resources in your centralised resource bank. Saves time by not having to upload your resources into each class that you teach and share resources with your department. Department heads can check on the quality of these centralised resources.

7. Insights (optional – add as tab)

Measure student engagement with statistics.

8. Breakout Groups (optional – add as channels)

Create breakout groups so students can work together on projects. These can be private channels on visible by the students added or open to the whole class.

Additional functionality

Please note that the student folders and long term resource tab is a feature provided by Cloud Design Box to help save teachers time and make it easier to work in Class Teams automated from MIS (SIS) data. You can contact us here.

Archived Class Teams – Where have they gone?

During the academic year rollover process in Microsoft School Data Sync, schools can choose clean-up actions for their old class teams. The most popular and recommended clean-up action is “Archive”. It’s much easier for teachers and students to see current teams when they login.

The archived teams appear to vanish leaving the user with all the current classes for the new academic year.

However, they have not disappeared, and the teacher/student can still access the team in read-only mode.

In the video below, Darren Hemming from Cloud Design Box shows you how you can access archived classes from previous academic years.



Cloud Design Box customers can benefit from an option in class dashboard to switch back to a previous academic year.

Class Dashboard Archived Teams

Talk to the team at Cloud Design Box if you need help with Teams for education.

Teacher Guide to Presenting Remote Lessons using Microsoft Teams

In this video and guide we show you the best way to start an online lesson in Microsoft Teams. Follow the tips below if you want to control presenters and have more control over the video conference.



Tip 1 – Create your lesson in the calendar view

Creating your lesson in the calendar rather than directly from your class team channel gives you a number of benefits including:

  • Sends out an email invitation to all students
  • If students accept the invitation it will add it to their own personal outlook calendar providing structure to their day.
  • You can stop students from being presenters (and some of the disruption they could cause)

When creating the calendar invite, there is no need to add the students individually, you just need to select the class as shown below.

Schedule Lesson

Tip 2 – Stop students presenting

By default, students are also presenters which means they can share their screens and kick others out of the meeting. This may disrupt the lesson, but you can change this setting!

Save the calendar meeting and wait for it to finish setting up (it becomes bold in the calendar view).

lesson entry

Once you go back into the calendar item, you will see there are additional menu items for controlling the meeting options.

Meeting options

Select “Meeting options” and then change the presenter to “Only Me” and press “Save”.

Presenter options

Tip 3 – Mute microphones

The first 4 students who join the meeting will have their mics unmuted, use the “Mute all” button at any point during the lesson.

Mute all

Tip 4 – Share screens

Use the share button to share your screen or present an application or file.

Share screen

Tip 5 – Mention that the lesson is about to start

Mentioning the class will send them an instant notification in teams. Use it to notify them that the lesson is about to start.

Mention

Tip 6 – Record the lesson

Some students may not be able to make it to your lesson in time. Ensure no one misses out and that they can use it for revision purposes by recording the meeting.

record lesson meeting

We hope you find these tips useful. Good luck with your online lessons!

Student and Parent Guide to Microsoft Teams

We have made a quick video guide for students and parents about using Microsoft Teams from home during this time of remote learning. We hope you find it useful!



Useful PowerShell Scripts for Managing Classes in Microsoft Teams

So, you have school data sync setup and all of your class teams have been generated in Microsoft Teams. Teachers are eager to start using it for extending the classroom or remote learning. Teachers then realise that students can do things that they were not aware of and request for some rights to be restricted.

Here is a list of useful PowerShell scripts to help you manage some of the most common issues that schools face.

  • – Allow teachers to delete student messages
  • – Stop students emailing the class group
  • – Disable chat for students
  • – Calling and Live Event Policies

Allow teachers to delete student messages

It’s surprising that this is not enabled as standard. Owners in class teams cannot delete member messages unless a custom message policy is set.

Create a messaging policy in the Teams Admin centre

Create a new messaging policy and select “Owners can delete sent messages”

Create custom message policy in Teams
Owners can delete messages
Apply Custom Message Policy using PowerShell
 

This needs to be run as a global admin. The variables at the top of the script should be changed to the AAD (or synced AD) group that you want to apply the messaging policy to and the message policy name.

#Variables to change - add the AAD group and custom message policy name here
$ADSecurityGroupNameToApplyPolicyTo="All Teachers"
$customMessagePolicyName="CustomTeacherMessagingPolicy1"

# Install AzureAD PowerShell if you don't already have it - commented out below
# install-module azuread

#Import modules if you haven't already
Import-Module SkypeOnlineConnector
Import-Module AzureAD

#Connect to Skype and Azure AD
$userCredential = Get-Credential
$sfbSession = New-CsOnlineSession -Credential $userCredential
Import-PSSession $sfbSession
Connect-AzureAD -Credential $userCredential

$GroupUsers = Get-AzureADGroup -ALL $true -Filter "DisplayName eq '$ADSecurityGroupNameToApplyPolicyTo'" | Get-AzureADGroupMember -ALL $true | select mail
 
foreach ($GroupUser in $GroupUsers)
{
	$userEmail=$GroupUser.Mail
	write-host "Processing $userEmail"
	Grant-CsTeamsMessagingPolicy -PolicyName "$customMessagePolicyName" -Identity "$userEmail"
}

Stop students emailing the class group

Once a student receives a welcome message into a group, they may reply back to it or find it in the address list and start a large group email.

In the script below connect to Microsoft Exchange PowerShell. You should update the variables with an AD security group for students to apply the policy to. To ensure you only apply this to the relevant teams, use the wildcard search to filter them. In this example we are assuming teams have been named in a format of SchoolCode-AcademicYear-ClassName so we can set the wildcard to only apply this setting to Teams starting with SCH-2019.

######Replace the following variables if necessary##########
$studentADSecurityGroup ="All Students"   #AD Group for all students
$wildcardsearch="SCH-2019*"                #Wildcard for Teams display name - Search for Teams beginning with ....  
###########################################################

$MyCredential = Get-Credential
$Session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri https://outlook.office365.com/powershell-liveid/ -Credential $MyCredential -Authentication Basic -AllowRedirection
Import-PSSession $Session -AllowClobber
$groups = Get-UnifiedGroup -ResultSize 20000 -SortBy DisplayName -Identity "$wildcardsearch" | Select DisplayName,WhenCreated,Id
 
foreach ($group in $groups)
{
    $teamName = $group.DisplayName
    Write-Host "restricting group emails on $teamName for $studentADSecurityGroup"
    Set-UnifiedGroup -Identity "$teamName" -RejectMessagesFromSendersOrMembers "$studentADSecurityGroup"
}

Disable chat for students

Teams is a safe environment for students to chat, chats can be audited and monitored more closely than if they where to use WhatsApp or snapchat outside of the school systems. However, there are some situations where it might require turning off for safeguarding reasons.

Create message policy in Teams admin centre
Teams message policy

Click “Add” to create a new message policy and turn off the chat setting.

Turn off chat for students


Apply Custom Message Policy using PowerShell

This needs to be run as a global admin. The variables at the top of the script should be changed to the AAD (or synced AD) group that you want to apply the messaging policy to and the message policy name.

#Variables to change - add the AAD group and custom message policy name here
$ADSecurityGroupNameToApplyPolicyTo="All Students"
$customMessagePolicyName="CustomStudentMessagingPolicy1"

# Install AzureAD PowerShell if you don't already have it - commented out below
# install-module azuread

#Import modules if you haven't already
Import-Module SkypeOnlineConnector
Import-Module AzureAD

#Connect to Skype and Azure AD
$userCredential = Get-Credential
$sfbSession = New-CsOnlineSession -Credential $userCredential
Import-PSSession $sfbSession
Connect-AzureAD -Credential $userCredential

$GroupUsers = Get-AzureADGroup -ALL $true -Filter "DisplayName eq '$ADSecurityGroupNameToApplyPolicyTo'" | Get-AzureADGroupMember -ALL $true | select mail
 
foreach ($GroupUser in $GroupUsers)
{
	$userEmail=$GroupUser.Mail
	write-host "Processing $userEmail"
	Grant-CsTeamsMessagingPolicy -PolicyName "$customMessagePolicyName" -Identity "$userEmail"
}

Calling Policies

Calling policies can be used to configure what can and can’t be done by users when calling on Teams. An example of this might be for preventing students from calling on Teams.

Calling policies can be found under Voice as shown below:

Calling Policies

These are the settings that can be applied:

Teams Calling Policy for Students

This is how we apply a calling policy:

#Variables to change - add the AAD group and custom message policy name here
$ADSecurityGroupNameToApplyPolicyTo="All Students"
$customMessagePolicyName="CallingPolicyForStudents"

# Install AzureAD PowerShell if you don't already have it - commented out below
# install-module azuread

#Import modules if you haven't already
Import-Module SkypeOnlineConnector
Import-Module AzureAD

#Connect to Skype and Azure AD
$userCredential = Get-Credential
$sfbSession = New-CsOnlineSession -Credential $userCredential
Import-PSSession $sfbSession
Connect-AzureAD -Credential $userCredential

$GroupUsers = Get-AzureADGroup -ALL $true -Filter "DisplayName eq '$ADSecurityGroupNameToApplyPolicyTo'" | Get-AzureADGroupMember -ALL $true | select mail
 
foreach ($GroupUser in $GroupUsers)
{
	$userEmail=$GroupUser.Mail
	write-host "Processing $userEmail"
	Grant-CsTeamsCallingPolicy -Identity "$userEmail" -PolicyName "$customMessagePolicyName"
}

Live Event Policies

Live Event policies might be used restricting who can attend or record them live events.

Live event policies can be found under Meetings as shown below:

Live Event Policies

These are the options when setting up a Live Events policy.

Teams Live Event Policy for Teachers

This is how we apply a Live Event policy:

#Variables to change - add the AAD group and custom message policy name here
$ADSecurityGroupNameToApplyPolicyTo="All Students"
$customMessagePolicyName="LiveEventPolicyForStudents"

# Install AzureAD PowerShell if you don't already have it - commented out below
# install-module azuread

#Import modules if you haven't already
Import-Module SkypeOnlineConnector
Import-Module AzureAD

#Connect to Skype and Azure AD
$userCredential = Get-Credential
$sfbSession = New-CsOnlineSession -Credential $userCredential
Import-PSSession $sfbSession
Connect-AzureAD -Credential $userCredential

$GroupUsers = Get-AzureADGroup -ALL $true -Filter "DisplayName eq '$ADSecurityGroupNameToApplyPolicyTo'" | Get-AzureADGroupMember -ALL $true | select mail
 
foreach ($GroupUser in $GroupUsers)
{
	$userEmail=$GroupUser.Mail
	write-host "Processing $userEmail"
	Grant-CsTeamsMeetingBroadcastPolicy -Identity "$userEmail" -PolicyName "$customMessagePolicyName"
}