Category Archives: Safeguarding

How To Turn Off The Chat Feature in Class Teams

The chat feature in Microsoft Teams is a useful tool that allows students to communicate with their teachers and peers during online lessons. However, there may be times where the chat feature isn’t necessary and is causing distractions during lesson time.

Similar to the mute feature on Teams, this can easily be controlled and turned off, enabling you to teach without any interruptions. 

There are two simple ways to turn off the chat function, this can be done before or during your online lesson:

Disable chat function in Class Teams before your lesson.

You can disable the chat function before your lesson starts through Meeting options. This can be accessed on the calendar entry for your meeting.

Meeting options is found under Details on the calendar entry. 

Disable chat function in Class Teams before your lesson.

When the Meeting options menu appears, you can disable the meeting chat, along with other options for your meeting, such as who can present and allowing your students to un-mute themselves. 

To turn off the chat feature, change the Allow meeting chat option from enabled to disabled. Make sure to click Save after – this disables the chat function and activates any other changes you’ve made. 

Turn off chat function in Class Teams before your lesson.

Your students are made aware that the chat function isn’t available in the chat window when the lesson starts. 

Turn off chat function in Class Teams before your lesson.

Disable chat function in Class Teams during your lesson.

Teachers can also disable the chat function during the lesson. This can be useful when you want to disable the chat during certain parts of your lesson. 

At the top of your screen, there are a few options that allow you to control your meeting. To disable the chat function, you need to select the more actions menu (…).

When the drop-down menu appears, select Meeting options

To turn off the chat feature, change the Allow meeting chat option from enabled to disabled. Make sure to click Save after – this disables the chat function and activates any other changes you’ve made. 

Disable chat function in Class Teams during your lesson.

Enable chat function in Class Teams during your lesson.

At some point during your lesson, you may want to turn on the chat function to allow your students to communicate again. This can be done the same way by selecting Meeting options and enabling Allow meeting chat

Enable chat function in Class Teams during your lesson.

Using Meeting options is a great way to control your lessons and prevent any distractions during lesson time. The simplicity of this process also allows you to quickly change these options during your lessons giving you the freedom to activate and deactivate at any time and allowing students to contribute and communicate at the right times to enhance their learning. 

Enable chat function in Class Teams during your lesson.

Watch our step-by-step video on how to turn off the chat feature in Class Teams:



How To Deal With Unwanted Guests In Class Teams Meetings

In this guide, we discuss how we can prevent unwelcome guests from joining our online lessons in Microsoft Teams.  

Enable lobby for all Class Teams meetings in your school. 

Making sure the meeting policy for teachers within this school’s tenancy is set so that the lobby is enabled.  

Firstly, make sure your meeting policy for teachers is set within the school’s tenancy to enable the lobby.  

By default, all attendees enter the session through the lobby, which means you’re able to accept or reject members coming into the session, allowing you to avoid any unwelcome guests attending your session at all. 

Enable lobby for a specific Class Teams meeting. 

If the lobby isn’t automatically enabled for teachers in your school, you can choose to enable the lobby manually on your meetings and classes. 

Once you set up and save your meeting, you can then select Edit.  

How To Stop Unwanted Guests In Your Class Teams Meetings

Select Meeting Options and then set the Who can bypass the lobby? option to Only me.  

Enable Lobby for a specific Classt Teams Meeting

How to spot an unwelcome guest in your Class Teams meeting. 

As students enter the meeting lobby, you can see their names and icons appearing in the Participants panel.  

One sign of a user who isn’t supposed to be in the meeting is they will usually have (Guest) after their name.   

How to spot an unwelcome guest in your Class Teams meeting

However, it’s crucial to bear in mind that some legitimate students may appear to be guests for several reasons. 

Students may share devices with family members and could be joining on other accounts with names you do not recognise. To prevent confusion, you should remind students to sign into their own accounts before joining Teams lessons. By establishing this rule, you can prevent students from missing out on crucial lesson time and learning resources, as well as keep the class safe from unwelcome guests.  

How to remove an unwelcome guest from the Teams desktop app. 

Select the red cross beside the user you suspect is an unwelcome guest and that removes them from the lobby and denies them access to the lesson.  

Note: They can attempt to rejoin, but they’re flagged up in the lobby area with no access to your online lesson. 

Select the green tick beside your students’ names to admit them to the lesson.  

How to remove an unwelcome guest from the Class Teams meeting via desktop app

How to remove an unwelcome guest from the browser version of Teams. 

As students enter the lobby, a notification shows on the navigation bar. 

How to remove an unwelcome guest from the browser version of Teams

While you can admit students from this notification by selecting Accept, we strongly recommend selecting View Lobby to bring up a list of users in the lobby.  

Alternatively, you can also select the View Participants icon on the navigation bar.  

Show participants

When you can view a list of users who are waiting in the lobby and follow the same steps as you would in the desktop app:  

Select the red cross beside the user you suspect is an unwelcome guest, and that removes them from the lobby and denies them access to the lesson. 

Note: They can attempt to rejoin, but they’re flagged in the lobby area with no access to your online lesson. 

Select the green tick beside your students’ names to admit them to the lesson.  

How to view participants in browser version of Teams  

What happens if I accidentally admit an unwelcome guest into my Class Teams meeting? 

Select the three dots (…) next to the unwelcome guest’s name to bring up several options. 

Choose Remove from meeting to kick the unwelcome guest out of the lesson. 

Removing unwanted guest from the meeting

Watch our step-by-step video guide on how to deal with unwanted guests in Class Teams meetings:



If you have any questions on how to deal with unwanted guests in Class Teams meetings, please contact a member of our team today.

Webinar: Safeguarding in Microsoft Class Teams with Senso Cloud

Cloud Design Box is partnering with Senso Cloud to deliver a free live workshop on Safeguarding in Microsoft Class Teams. Sign-up for free here.

Senso Cloud

Senso Cloud provides real-time monitoring of Teams chat using AI and we are working with them to help our customers safeguard online learning in Microsoft Teams and SharePoint.

With the rapid increase of remote learning during the last year, teachers and school staff have raised concerns about monitoring activity within Class Teams, for example when students are working in breakout rooms and have the ability to chat via Teams.

“Senso has provided us with an excellent and ever-evolving safeguarding solution for some time now, enabling us to monitor effectively what pupils do on our devices, with the exponential increase in remote learning through Microsoft Teams,” says Alan Hughes of Holgate Primary School.

In this informative, interactive session, teachers and school staff will discover more about how we can help them safeguard their school and students while using Microsoft Teams to communicate, collaborate and learn.

Senso Cloud enables teachers to monitor Teams, including the Private Chat feature, to give schools confidence and improve student wellbeing.

“With Senso monitoring, we’re able to make full use of Teams, knowing that we can monitor Chat for safeguarding concerns. It’s easy to use and we’re aware of any incidents with students within a few seconds,” says James Durrant of Oaklands Catholic School and Sixth Form College.

Teams Safeguarding with Senso Cloud takes place on Tuesday 23 March at 11am. Book your free place now.