Category Archives: Microsoft Teams for Education

How To Deal With Unwanted Guests In Class Teams Meetings

In this guide, we discuss how we can prevent unwelcome guests from joining our online lessons in Microsoft Teams.  

Enable lobby for all Class Teams meetings in your school. 

Making sure the meeting policy for teachers within this school’s tenancy is set so that the lobby is enabled.  

Firstly, make sure your meeting policy for teachers is set within the school’s tenancy to enable the lobby.  

By default, all attendees enter the session through the lobby, which means you’re able to accept or reject members coming into the session, allowing you to avoid any unwelcome guests attending your session at all. 

Enable lobby for a specific Class Teams meeting. 

If the lobby isn’t automatically enabled for teachers in your school, you can choose to enable the lobby manually on your meetings and classes. 

Once you set up and save your meeting, you can then select Edit.  

How To Stop Unwanted Guests In Your Class Teams Meetings

Select Meeting Options and then set the Who can bypass the lobby? option to Only me.  

Enable Lobby for a specific Classt Teams Meeting

How to spot an unwelcome guest in your Class Teams meeting. 

As students enter the meeting lobby, you can see their names and icons appearing in the Participants panel.  

One sign of a user who isn’t supposed to be in the meeting is they will usually have (Guest) after their name.   

How to spot an unwelcome guest in your Class Teams meeting

However, it’s crucial to bear in mind that some legitimate students may appear to be guests for several reasons. 

Students may share devices with family members and could be joining on other accounts with names you do not recognise. To prevent confusion, you should remind students to sign into their own accounts before joining Teams lessons. By establishing this rule, you can prevent students from missing out on crucial lesson time and learning resources, as well as keep the class safe from unwelcome guests.  

How to remove an unwelcome guest from the Teams desktop app. 

Select the red cross beside the user you suspect is an unwelcome guest and that removes them from the lobby and denies them access to the lesson.  

Note: They can attempt to rejoin, but they’re flagged up in the lobby area with no access to your online lesson. 

Select the green tick beside your students’ names to admit them to the lesson.  

How to remove an unwelcome guest from the Class Teams meeting via desktop app

How to remove an unwelcome guest from the browser version of Teams. 

As students enter the lobby, a notification shows on the navigation bar. 

How to remove an unwelcome guest from the browser version of Teams

While you can admit students from this notification by selecting Accept, we strongly recommend selecting View Lobby to bring up a list of users in the lobby.  

Alternatively, you can also select the View Participants icon on the navigation bar.  

Show participants

When you can view a list of users who are waiting in the lobby and follow the same steps as you would in the desktop app:  

Select the red cross beside the user you suspect is an unwelcome guest, and that removes them from the lobby and denies them access to the lesson. 

Note: They can attempt to rejoin, but they’re flagged in the lobby area with no access to your online lesson. 

Select the green tick beside your students’ names to admit them to the lesson.  

How to view participants in browser version of Teams  

What happens if I accidentally admit an unwelcome guest into my Class Teams meeting? 

Select the three dots (…) next to the unwelcome guest’s name to bring up several options. 

Choose Remove from meeting to kick the unwelcome guest out of the lesson. 

Removing unwanted guest from the meeting

Watch our step-by-step video guide on how to deal with unwanted guests in Class Teams meetings:



If you have any questions on how to deal with unwanted guests in Class Teams meetings, please contact a member of our team today.

Wilberforce Sixth Form College Awarded Microsoft Showcase College Status (Microsoft 365 User Adoption Podcast Episode 14)

Cloud Design Box has been working with Wilberforce College, a further education Sixth Form College in Hull, to support them in moving to Microsoft Teams and SharePoint, through training and strategy sessions, as well as software set up and implementation.

Assistant Principal at Wilberforce College Jonathan Butler recently joined us on a webinar to discuss best practices in Microsoft Teams and how working with Cloud Design Box has helped the school achieve their goals with cloud-based learning.




Listen on Spotify

“If you’re thinking about moving over to Teams, you must think about how you’re going to share and store files – it should be your priority. If you don’t have a backend storage system – like SharePoint – linked with Teams, things can become a little bit messy, especially when you enter a new school year,” Jonathan explains.

“Cloud Design Box has helped us to set up Teams and SharePoint in a way that will serve us year after year, with long-term resources that can be reused for each new class you teach.”

The College was crowned a DfE EdTech Demonstrator School and are now part of the network of schools and colleges who have shown they can use technology effectively and have the capacity to help other education organisations do the same.

“We had a head start in moving across to Teams and SharePoint thanks to the long-term strategy and technology rollout implemented by Tony and the rest of team.”

Wilberforce College has witnessed a massive increase in staff engagement and enthusiasm for Microsoft 365.

“After taking part in the informative training sessions with Lloyd at Cloud Design Box, our staff have been inspired to learn more and look deeper into how we can use Teams better in the school. Around 80% of our teaching staff took it upon themselves to seek further training from Microsoft,” Jonathan adds.

“The enthusiasm and uptake of the product sort of snowballed from there. We have now been awarded Microsoft Showcase College status and are the only sixth form in the UK to be awarded this accolade.”

CPD Training Graph

Throughout the pandemic, Teams and SharePoint has transformed the way teachers and school staff collaborate at Wilberforce:

“It’s great to see so many members of staff recording quick training videos and sharing them with colleagues. At the tap of a button, this valuable content can be shared to all staff, or specific groups. For example, we recently had a teacher share a video on immersive reader,” he tells us.

“Teachers are no longer working in isolation – they’re sharing their resources, skills and knowledge. Even when the pandemic is over, we must make sure this kind of collaboration continues.”

Here’s a video featuring the staff and students at Wilberforce College, talking about how Microsoft 365 has transformed learning.



Webinar: Safeguarding in Microsoft Class Teams with Senso Cloud

Cloud Design Box is partnering with Senso Cloud to deliver a free live workshop on Safeguarding in Microsoft Class Teams. Sign-up for free here.

Senso Cloud

Senso Cloud provides real-time monitoring of Teams chat using AI and we are working with them to help our customers safeguard online learning in Microsoft Teams and SharePoint.

With the rapid increase of remote learning during the last year, teachers and school staff have raised concerns about monitoring activity within Class Teams, for example when students are working in breakout rooms and have the ability to chat via Teams.

“Senso has provided us with an excellent and ever-evolving safeguarding solution for some time now, enabling us to monitor effectively what pupils do on our devices, with the exponential increase in remote learning through Microsoft Teams,” says Alan Hughes of Holgate Primary School.

In this informative, interactive session, teachers and school staff will discover more about how we can help them safeguard their school and students while using Microsoft Teams to communicate, collaborate and learn.

Senso Cloud enables teachers to monitor Teams, including the Private Chat feature, to give schools confidence and improve student wellbeing.

“With Senso monitoring, we’re able to make full use of Teams, knowing that we can monitor Chat for safeguarding concerns. It’s easy to use and we’re aware of any incidents with students within a few seconds,” says James Durrant of Oaklands Catholic School and Sixth Form College.

Teams Safeguarding with Senso Cloud takes place on Tuesday 23 March at 11am. Book your free place now.

How To Manage Class Cover in Microsoft Teams with Cloud Design Box

Schools are currently facing additional challenges when managing class cover as a result of a teacher being absent due to sickness, needing to self-isolate or be re-deployed to teach key worker students.

Cloud Design Box has created a solution that allows schools to quickly and easily organise class cover, making sure the member of staff has temporary access to the right learning resources and Class Team within seconds.

Here’s how to get started with our Class Cover Manager tool:

Select a member of staff to temporarily assign them to a Class Team. This is usually a member of the leadership team or another user with permissions.

Select teacher and class to cover

The next step is to set a date for when the teacher needs to be removed from this Class Team. For example, if they are covering during a teacher’s 10-day isolation period.

Select a date for the cover to end

Selecting Save immediately gives access to the chosen member of staff to have access to that Class Team. This enables them to teach the class and access the correct learning resources until they are automatically removed from the Class Team on the chosen date.

The current class cover is displayed in the Existing Cover log.

Existing Cover

Previously, this could be achieved through the school MIS, however, with the current circumstances, we knew that schools needed a more flexible and accessible option.

Our Class Cover Manager is rolling out throughout February for our Silver, Gold and Platinum customers. If you’re one of these schools, you don’t need to do anything, the feature will appear in your portal shortly.


If you have any questions on how to manage class cover and achieve more with blended learning in Microsoft Teams, please contact a member of our team today.

Watch the class cover video guide below:



Free Events For Schools Wanting To Achieve More With Microsoft Teams

Cloud Design Box and SalamanderSoft have partnered up to design and deliver three free webinars tailored to schools, academies and Multi Academy Trusts who are looking to make the most out of remote and blended learning with Microsoft Teams.

Throughout January and February, the training sessions are free to anyone who works at a school, college, academy or multi academy trust.

“We understand the pressure teachers have experienced during the last year, and with the new Covid-19 restrictions resulting in many schools juggling remote and in-classroom learning, it’s easy for them to feel overwhelmed and struggle to find the time to adapt lesson plans and materials,” says Tony Phillips, Founder of Cloud Design Box.

“Our sessions aim to show schools how to make the most of the digital tools available, avoid duplication of work, save time on admin and find more time to focus on their students.”

Below is an outline of each webinar:


Getting started with Microsoft Teams


Getting Started With Microsoft Teams – Thursday 28 January @ 10am

In this session, teachers can learn how best to use Teams to support home and blended learning with confidence, providing some actionable tips on how both staff and students can get started with Microsoft 365.


Planning Long Term User Adoption with Microsoft Teams


Planning Long Term User Adoption of Microsoft Teams in Schools and MATs – Thursday 28 January @ 3pm

When adopting any new technology, it’s crucial to bring everyone along on the journey with you – not just the tech-savvy members of staff.

Teams is no different. In this session, SalamanderSoft and the Cloud Design Box training team walk you through how to plan for long-term success with Teams, without leaving anyone behind.


Best Practices with Microsoft Teams


Best Practices with Microsoft Teams – Tuesday 2 February @ 10am

Specially-designed around overworked teachers who are struggling with Teams, this webinar demonstrates how you can eliminate additional work by collaborating on resources in a centralised location.

Department leaders learn how they can free up their staff’s time by using these tried-and-tested best practices.


Wilberforce College


Best Practices using Microsoft Teams with Wilberforce College – Wednesday 24 February @ 11am

Over the last year, Cloud Design Box has been working with schools and colleges across the country to support them with Covid-19 school closures and homeschooling through training and strategy sessions, as well as software set up and implementation.

One of these customers is Hull-based Wilberforce College:

“We realised that our students didn’t necessarily have access to lots of digital devices at home, and this was impacting on their ability to carry out independent work. We thought that by using one single platform where they could access all of their learning content on one app would be the best way forward. And that’s why we chose Teams and Cloud Design Box,” says Jonathan Butler, Assistant Principal (Teaching and Learning) at Wilberforce College.

“We’ve been looking for something like Teams for a long time and it’s changed the game for us during lockdown,” says Ashley Howe, STEM Faculty Head at Wilberforce College.

Wilberforce College using Microsoft Teams

Thanks to Cloud Design Box’s product and training, Wilberforce College has become the only educational institution in Hull and the East Riding to be awarded status as an EdTech DfE Demonstrator College.

“Without the help of Cloud Design Box, we would have never been in the position to achieve this,” says Jonathan Butler.

Cloud Design Box’s training sessions, up until now, have been primarily exclusive to existing customers. However, we are now opening up free places to anyone who works in a school and wants to develop their understanding of Microsoft Teams and how it can be used to deliver learning in and outside of the classroom.

Partner company SalamanderSoft supports Cloud Design Box’s product with its own technology and is looking forward to sharing their knowledge with teachers and school staff:

“It’s been a pleasure to work with Cloud Design Box over the past few years, and we’re very happy to be able to offer these sessions alongside them, to help schools get the most from Microsoft Teams as easily as possible,” says Jon Atkinson, Managing Director of SalamanderSoft.

To find out more about Cloud Design Box’s latest free and virtual events, please head to www.clouddesignbox.co.uk/events.

Getting Started with Rubrics in Microsoft Teams Assignments

Rubrics are a powerful tool used to assess students’ work. The criterion helps students to have a concrete understanding and visualisation of what they need to do to achieve a particular score. Each criterion also includes a gradation scale of quality.

Rubric in Teams

Microsoft Teams for education includes rubric based grading. They can be created and reused across Teams making it a powerful time saving tool for teachers while at the same time helping students understand how to succeed in the assignment.



When setting assignments there is a “Add Rubric” option on the “New assignment” form.

Add Rubric

On the choose a rubric form, you can search for a rubric that has already been created or create a brand new one. In this post I go through how to create a new one by selecting the “new rubric” option.

choose a rubric form

Give the new rubric a name and turn on “points” so that we can assign scores to each piece of criteria.

New Rubric form

Enter your criteria, you can add more lines by pressing the plus button. You can also adjust the grading balance for each element. Teams will turn the points into an overall percentage when marking based on the balance given to each criterion.

When you have finished creating your rubric, set the assignment for the students.

When the students have completed the assignment, go to review the work and open the student’s homework. In addition to the comment and grade, you can now select the rubric.

marking work

This will show the criteria and you can select which has been met. The student work will be automatically marked based on the grade balance set in the rubric.

marking with rubric

This is what the student will see when you have graded their work with the rubric.

Rubric for students pupils

It’s another fantastic update to Microsoft Teams for education. There is still more to come this summer including Microsoft Forms integration with self-marking quizzes. We will bring you news and guides on how to use that as soon as it is released!

Store Teams meeting recordings in SharePoint and OneDrive

Microsoft Teams meeting recordings are no longer in Microsoft Stream for many education licenses. This means it can be difficult to find or delete recordings at the current time.

Old meeting no longer stored in Stream

Microsoft are planning on moving all meeting recordings into OneDrive and SharePoint However, in the meantime recordings are stored in a temporary location (causing issues like deleting or keeping video files). This guide goes through how to enable SharePoint and OneDrive storage for Microsoft Teams meeting recordings early (switchover date for education tenants is 7th July 2021).



Where will new meeting records be stored?

Once enabled, any “Meet Now” recordings created in the Teams calendar will be saved into OneDrive of the person starting the meeting. Any recordings created in the Team channel (such as online lessons) will be stored in the files tab of the Team under a “Recordings” folder. More detailed examples can be found on the Microsoft site.

Recorded meetings folder

Configure OneDrive and SharePoint via PowerShell

Connect to Skype PowerShell using the code below.

Import-Module SkypeOnlineConnector
$sfbSession = New-CsOnlineSession
Import-PSSession $sfbSession

If there are no policies applied to users, apply the setting to the “Global” policy.

Set-CsTeamsMeetingPolicy -Identity Global -RecordingStorageMode "OneDriveForBusiness"

To check if there are any policies applied to individuals, open the Teams admin centre, and locate a typical staff user. Click “View Policies” to locate the name of the Meeting policy applied to the user.
Teams admin centre center

Run the command again but this time for the custom policy. In this example, the policy is called “AllTeachersMeetingPolicy”.

Set-CsTeamsMeetingPolicy -Identity AllTeachersMeetingPolicy -RecordingStorageMode "OneDriveForBusiness"

Sign out and then back in again (it may take a few hours to take effect)

Meeting recordings should now be stored inside OneDrive or SharePoint (Teams file tab).

Meeting recording stored in OneDrive or SharePoint in Teams
files tab storage

Microsoft 365 User Adoption Episode 12: Saving Teacher Time With Class Notebook

Our Office 365 User Adoption Podcast highlights real-life stories from schools, academies and Multi Academy Trusts on how they’ve successfully rolled out Microsoft 365, SharePoint and Teams to staff and students.

In this podcast episode, we spoke with Rachael Howarth, Vice Principal at Bradford Girls’ Grammar School and Business Studies teacher on how they’re using Microsoft 365 to support students’ learning and save teachers’ time, whether they’re working remotely or in the classroom.




Listen on Spotify

Bradford Girls’ Grammar School started using SharePoint in March and April 2020 when UK schools were forced to close due to the Covid-19 pandemic and subsequent lockdown.

“We started out using SharePoint, but from mid-May, we’ve been using Teams to improve the interaction between teachers and students,” explains Rachael.

“Since September, it has been a government requirement that anyone absent from school has immediate access to remote learning, so we adopted Class Notebook to achieve this in an efficient way.”

Rachael explains that the school decided it would be a lot easier if teachers planned lessons via Class Notebook so that they could use the resources in the classroom, as well as distributing them to students who were not in school, as well as another cover staff who required access to them.

“It’s been working really well. Students have access whenever they need to, and can go back and revise from these resources at a later date.”

An example of this in action is a Year 13 Business lesson Rachael shows us during the podcast.

Class Notebook

“Within this lesson, I have written down some instructions for students. If the lesson was recorded, I could link the video and there wouldn’t be a need for so many words here,” Rachael demonstrates.

“I have also added in links to YouTube videos and an audio recording of myself describing how this lesson fits into the rest of the A Level Business Studies course.”

Rachael explains how using links to videos is a great way to quickly share important learning resources without having to manually upload and embed resources multiple times. You can also do this with other files from your own OneNote, such as PowerPoint.

“We structure our files so that we have a centralised resource bank for each subject, then just reference or link to them in lessons rather than embedding and uploading those files for every single class. It saves a lot of time.”

The Grammar School has been making the most of centralised resources by allowing staff members to share and collaborate when creating learning materials.

“This has significantly reduced teacher workload. Our teachers have really appreciated being able to remotely co-author documents together and save time,” she continues.

“Centralising files in this way also allows department heads to check the quality and consistency of learning resources and – as an added bonus – we can instantly give our support and cover staff access to resources without manually having to send lesson plans and resources.”

Alongside Class Notebook, the school is also using Assignments.

“We keep our Assignments and Class Notebook separate so that students have an area to upload their classwork – any work that they complete during a lesson and therefore doesn’t have to be necessarily marked by a teacher. Meanwhile, they use Assignments for more formal, graded work,” Rachael shows us.

“Forms is also a really useful way to quickly quiz students and check their progress.”

As Darren Hemming, our Teaching and Learning Consultant, points out, having an online area where students can upload classwork enables the teacher to remotely walk around the classroom and look over students’ shoulders to check everyone is on track.

“Assignments has been a great way to instantly give digital feedback to students during Covid-19, without worrying about swapping pieces of paper back and forth between teachers and their classes.”

One challenge the school has faced during the pandemic is live teaching to students who are working from home.

saving teacher time with class notebook

“We’re located in a deprived area of the country and not all of our students have easy access to devices that they can work from. We’re lending students our spare devices and working with the government to provide as many tablets and laptops as possible, but the reality is some families still have to share one device between them,” Rachael tells us.

“Because of this, live teaching would not currently be possible if we had another school closure. Many students would be unable to attend timetabled classes and that’s why we’ve taken the approach of recording lessons and letting students access the videos and written materials at a time that suits them.”

During the beginning of lockdown, when some students only had mobile phones to work from, the school was able to work around this barrier by allowing students to take a photo of written work and upload it to Class Notebook.

“We’re now looking at setting up virtual drop-in sessions so students have access to their teacher on a regular basis to ask questions,” she points out.

“With the help of ongoing support and training, our students and staff have picked all of this up incredibly quickly. I’m looking forward to improving how we work and making it run even more smoothly.”

You can watch the full episode and the full podcast series on the Cloud Design Box YouTube channel. If you have any questions about adopting Microsoft 365, Teams and SharePoint in your school or organisation, get in touch with a member of our team right now.

Breakout Rooms in Microsoft Teams for Education

With breakout rooms in Microsoft Teams, the teacher can split the class into groups to work on shared tasks, projects, or even competitive challenges. Breakout rooms are private so students can have some one-on-one help from the teacher. As a teacher, you can jump into rooms to see how everyone is doing, give clarification or be help as required.

We have created a quick video guide below explaining how to setup and use the breakout rooms in Microsoft Teams.



Create some breakout rooms.

Create breakout rooms (only currently available in the desktop app) by selecting the new breakout room button.

breakout room button in teams

If students are already in the meeting, you can automatically populate rooms or choose the manual option to do it later.

Create new breakout rooms

Assign students to the breakout room.

Once students have joined the meeting, you can then assign them to breakout rooms by selecting the students and then clicking “Assign” before choosing a room.

Assign student to breakout room

Open a breakout room.

To send the student into a breakout room, you must first open the room. This can be done by selecting the menu on the room and clicking “Open Room”.

Open breakout room

Once the breakout room has been opened, students will automatically be moved into the room after 10 seconds.

Join a breakout room.

As a meeting organiser, you can jump into any of the breakout rooms. You may wish to do this to ensure students are on track and to answer any questions they have. To join a breakout room, select the menu next to the room and click “Join room”.

Join breakout room

To return to the main meeting, click the “Return” button.
Return to main meeting

Close breakout room.

When you are ready for students to finish working in their groups, you can close the breakout room and students will automatically join the main meeting again. You may wish to do this towards the end of the lesson so groups can share their findings with the rest of the class. To close a breakout room, select the menu next to the room and click “Close room”.

close breakout room

How to Get Everyone in Your School Confidently Using Microsoft Teams – A Guide to Long-Term User Adoption for Schools

The main challenge schools, academies and multi academy trusts face when rolling out a new technology or platform is user adoption.

Typically, a core group of tech-savvy teachers and staff embrace the new technology, while others are left behind.

This results in various, separate solutions being used within the school, with learning resources scattered across different places and servers and – ultimately – your school not making the most of the technology it has invested in.

But the key reason for this isn’t usually the platform or technology itself. Instead, it’s a lack of a clear, long-term plan and strategy.

Switching to a brand-new technology isn’t easy; it’s a significant change for all involved. But we must make sure that we bring everyone along together on the journey to ensure higher user adoption and avoid leaving anyone behind.

Of course, a further problem has also been born in 2020. Covid-19.



Many schools were forced to adopt tools like Microsoft Teams and SharePoint for short-term gains due to school closures and remote teaching.

While this placed a plaster over the problem and gave students the short-term support they needed to learn from home temporarily, the rushed approach didn’t take into consideration the potential long-term impact of the technology.

We now need to take a step back and think about a long-term strategy so that the technology you’ve invested in serves your staff and students for years to come.

Moving to the cloud isn’t brand new for 2020. Schools have been adopting Teams and SharePoint to reap the benefits of centralised resources, lower server costs and enhanced learning for years.

Whether you already have Teams and SharePoint, or if you’re new to cloud-based learning, now is the time to implement a long-term strategy for your new technology. And here’s how you can do that.

  • Communicate your vision to the school.
  • Give key people ownership over the project.
  • Set a long-term plan.
  • Set milestones and key dates.
  • Deliver hands-on training.
  • Measure your success and resolve issues.
  • Adjust, adapt and adopt.

The User Adoption Journey

Communicate your vision to the school.

Introduce the new technology to your staff to let them know what your vision is and what the new way of working will look like.

It’s crucial to outline your key reasons for switching to the new technology by explaining clearly the benefits to the school, to staff and to students. Weaving it into your school ethos and culture further strengthens your argument and helps to get more people on board with the idea.

Three things to keep in mind when communicating your vision:

  • What does the new reality look like?
  • What are the benefits to the school?
  • How does this fit in with the school ethos and culture?

Here’s an example of how a school has tied in their new technology with their school ethos:

School Vision

Give key people ownership over the project.

Select a group of champions who work with you on the project to help with the planning stage and drive user adoption within their department.

This stage is important because having representatives from each area of the school not only enables them to have a sense of ownership over the product but also encourages other staff members to use the technology as it rolls out.

A typical project team might look like this:

Project Team:

  • Curriculum representatives for Teaching and Learning.
  • MIS Manager.
  • Head of Digital Strategy.
  • IT Support Team.

What do they do:

  • Plan and own product.
  • Showcase benefits to staff.
  • Provide training support.

Department Champions:

  • Curriculum Lead from each department.

What do they do:

  • Drive usage in their departments.
  • Showcase benefits.
  • Provide cascaded training.

Set a long-term plan.

The planning stages are vital to save time, money and ensure the new technology works well for everyone who will be using it.

Use spreadsheets to map out what you need the software to do for your school.

For SharePoint, a central space is essential to avoid unnecessary duplication of work and files, scattered resources and information siloes.

It’s easy to fall into the habit of everyone creating their own sites, with no central governance, and we’ve found this has been a common problem for schools who were compelled to rush adoption as a response to coronavirus.

If this sounds like you, don’t panic. Now is your chance to get everything in order and avoid more work in the future.

The key concept to keep in mind when planning is to think about the long term and how you can scale up your use of this technology year after year.

Here is an example of how a simple plan for SharePoint for schools might look like:

SharePoint home page.

Whether you’re a member of staff or a student, you can access published news and information about the school here.

Communication sites.

Sites for publishing information to large groups of people. Content is there to be consumed, rather than co-authored – for example, staff briefings, library services and policy documents.

Non-curriculum teams.

Secure areas only accessible to small groups of people who need access. For example, finance and administration .

It’s essential to keep this a flat, simple structure that is easy to scale up.

Subject sites.

All of your long-term resources are stored here. It’s a central place that has resources stored so they can be used year after year.

There’s a tendency to use Class Teams for this, which works for one academic year, but as soon as that ends, teachers need to duplicate all the content to another Class Team.

Storing all resources in SharePoint not only reduces the duplication of work, but also unlocks further opportunities. Departments can share resources, co-author documents and Heads of Departments can check the quality of the learning resources.

Teams.

Used for collaborating and communicating with other people. For example, department groups, the finance team and Class Teams.

One crucial thing to remember is you don’t have to get it right first time. It’s a process, and by listening to feedback, you’re able to build a solution that works for everyone in your school.

SharePoint education megamenu

Set milestones and key dates.

User adoption doesn’t happen overnight. There’s no quick fix, and it’s an ongoing process.

Break up your long-term plan into milestones, helping users have something to aim for, as well as to celebrate progress.

For example, it could be that you set your file servers to read-only by a specific date, allowing staff to have a deadline for when they need to move their resources to the cloud.

Three things to remember when setting milestones:

  • Be realistic – it’s not going to happen overnight.
  • Be flexible – milestones can be pushed back or brought forward, depending on your school and staff.
  • Get feedback – listen to your users and adapt your approach.

Deliver hands-on training.

Support staff by delivering quality, hands-on training.

Avoid one huge webinar presentation and get people involved using the software.

Deliver training to small groups, not everyone at once. Think about how you’d teach a lesson to students.

Split up teaching and non-teaching staff to tailor the sessions as much as possible to the audience. Teaching staff need to know about some features that non-teaching staff won’t use – for example, Assignments in Teams.

Grouping by ability helps to make sure no one gets left behind, and you’re not training staff on tools and features they’re already confident using.

Three things to keep in mind when delivering training:

  • Don’t train once and stop there, refreshers might be needed.
  • Be open to feedback and adapt your process.
  • Do your students need training too?

If you’re stuck on where to get started with training, we have some free training videos that are specifically geared towards schools.

Measure your success and resolve issues.

Evaluate your progress and measure user adoption as you move through your plan.

You can do this by getting feedback from staff and regularly talking to your champions to spot any barriers and challenges users are facing.

Microsoft Forms is a great way to do this. You can create a quick survey to see what areas you need to improve on. And, with Microsoft Teams , you can see who is using the software and – more crucially – who isn’t.

Three areas to monitor when you measure user adoption:

  • The key challenges people are facing.
  • The features that aren’t being used by staff.
  • The staff/departments who aren’t using the software.

At Cloud Design Box, we have our own analytic dashboard to help keep track of teacher user adoption with Teams assignments.

Cloud Design Box Teams Insights

Adjust, adapt and adopt.

Once you have collected feedback and data showing your user adoption progress, it’s essential to adjust and adapt your process to suit your school’s needs.

This is different for every school, but for example, it might be that you need to adjust training to suit the ability of your staff, or, alternatively, focus on a specific area where a large percentage of staff are struggling.

Three keys things to keep in mind when adjusting your process:

  • Be realistic.
  • Don’t be afraid to go back.
  • Keep checking user adoption and adapt accordingly.

User Adoption Cycle

By staying realistic, setting clear goals and adjusting your process, you’ll be able to get everyone on board with your new technology.

Do you need help with user adoption or a Teams solution that helps save teacher time? Contact us for a chat:

Email: info@clouddesignbox.co.uk
Website: https://www.clouddesignbox.co.uk/contact
Telephone: 01482 688890