Monthly Archives: October 2020

How to Find and Restore Missing (Deleted) Microsoft Teams

Missing Class Team? It may have been deleted, here is a guide on how to restore a deleted Team!

A Team consists of an Office 365 groups, SharePoint site and a Microsoft Team. There are many ways to restore these deleted components but if you want to quickly restore the entire Team, follow the steps below:



Login as an Office 365 global admin (or delegated admin role), open the exchange admin centre (the link to this is on the left side of the main Office 365 admin centre).

Go to “Groups” under the “recipient” menu heading.

Groups in the exchange admin center

If you have more than 500 teams, click the “Get All Results” option and wait for the groups to finish enumerating.

Get All Results

Sort the groups by status to see the deleted Teams easily. Select the Team to restore and “Click here to restore”.

restore deleted class team

Confirm when prompted to restore the team.

Confirm restore class team

A few minutes later, the Team will be back!

Class Team

Global Insights for Measuring Student Engagement with Microsoft Teams

During these difficult times, blended learning has been critical in providing students with uninterrupted learning. The blended learning approach can provide an effective way of reinforcing face-to-face learning with online resources and interaction.

However, it can be difficult especially with students working remotely and it is a challenge for the school to identify students who are not engaging well. Microsoft Teams Insights can help in providing detailed information on student engagement.

In these video guides, we take you through adding the insights tab to Class Teams and how to use it to track student usage, assessment trends, digital activity and much more.

In the first video, we look at new global insights app to measure student engagement across all class teams.



In the video below, we look at a more detailed view of the class breakdown and some custom analytics that we can also add into your tenancy.



You can find out more information on Cloud Design Box and how we can help your school get the most out of Microsoft Teams on our website.

Setting Team Policies for Safeguarding in Education

Before you start to use Teams in school, it is important to consider setting policies for safeguarding to promote the welfare of children and protect them from harm.

Each school must consider their own policies because one size does not fit all. For example, some schools might be comfortable with students direct messaging teachers for help while others will want this communication in a more open space. The school’s behaviour policy should also be taken into consideration. It is therefore important for IT to involve the safeguarding officer when planning out which policies to apply to users.

Microsoft have made it easier to assign policies to users (this was previously done through PowerShell and still is for some policies – see our previous PowerShell post).

Teams Admin Center

We recommend you create a custom policy for both staff and students. Staff will need changes to the policies too otherwise they won’t be able to do things like delete student messages in Teams (see our previous PowerShell post).



It is also important to remember that there isn’t a single policy to manage teams, it is broken up into:

  • Meeting Policies
  • Live Event Policies
  • Messaging Policies
  • Permission Policies (PowerShell applied only)
  • Emergency Policies (PowerShell applied only)
  • Voice Routing Policies
  • Call Park Policies
  • Calling Policies
  • Caller ID Policies (PowerShell applied only)

For each of these policy types, you will find a Global (Org-wide default) policy which will apply to everyone. Any changes to that policy will apply to everyone automatically.

Create a new policy

Create a new policy and give it a name using the “Add” button.

Create Policy

New messaging policy

Apply the policy to a group

Click on the “Group policy assignment” tab (if it’s not visible refer to our PowerShell post).

Group policy assignment tab

Click “Add group”.

Add Group Button

Search for a group and then select a policy before clicking “Apply”.

Apply Teams Policy to Group

This is much easier and quicker than running PowerShell scripts, we hope you find that useful!