Tag Archives: Manchester

Changing the default reply button in Outlook Web Access from “Reply all”

Your users may have noticed that the default reply button in Outlook Web Access is “Reply all”. This can result in emails accidentally being sent to the wrong person (as many users assume this is the reply button without reading it).

Reply all in OWA is default

Luckily you can change this default behaviour.

Change for an individual user

The user can change this setting themselves by going into the Mail settings.

Mail Settings

Under Mail, Automatic processing and Reply settings, the user can change the default response to “Reply”.

Reply settings

Change for all users

There is a PowerShell command which will set this for a mailbox.

Set-MailboxMessageConfiguration cloudacademy -IsReplyAllTheDefaultResponse $false

We can take this further and loop through all the mailboxes to apply this setting.

Get-Mailbox -ResultSize unlimited -Filter {(RecipientTypeDetails -eq 'UserMailbox')} | Set-MailboxMessageConfiguration -IsReplyAllTheDefaultResponse $false

Changed to reply

Hopefully you have happy users again after that change! Video guide below.



SharePoint Consultancy and Services

Cloud Design Box

A few months ago, I started a new SharePoint consultancy business. I will continue to add blog posts here but you can contact me directly for any of the following Microsoft SharePoint and Office 365 services by clicking here:

  • Responsive design and branding
  • Site architecture planning and implementation
  • Workflow and consultancy services
  • SharePoint upgrades
  • Office 365 configuration
  • SharePoint Support
  • Scripting and client object model solutions

We provide these services for education and for business. Please visit the website for more information www.clouddesignbox.co.uk